Privacy policy

Last updated: May 2026

ChinaChallo (“we”, “us”) operates this website to share information about our Canton Fair and China sourcing delegations for Pakistani importers and businesses. This policy describes how we handle personal information in connection with the site and our enquiry and application processes.

Information we collect

Application and enquiry data: When you submit an application or contact us, we may collect your name, business details, email address, phone or WhatsApp number, city, product categories, trip preferences, and other fields you choose to provide.
Communications: Messages you send via WhatsApp, email, or third-party scheduling tools (for example Calendly) are processed according to those services’ policies as well as this notice where we control the data.
Technical data: Like most websites, our hosting and analytics providers may automatically log information such as IP address, browser type, and approximate region. We use this at an aggregate level to improve performance and security unless a specific law requires otherwise.

How we use your information

To review delegation applications and respond on WhatsApp or email.
To schedule strategy calls and prepare itineraries, pricing, and group arrangements.
To send operational updates about trips you have expressed interest in or joined.
To comply with legal obligations and protect our users and business from fraud or misuse.

Legal bases and retention

We process applicant and client data to take steps at your request before a contract, to perform our services where a trip agreement exists, and where we have a legitimate interest in operating our business safely and efficiently. We retain application and trip-related records only as long as needed for those purposes or as required by law, after which we delete or anonymise them where feasible.

Sharing

We do not sell your personal information. We may share limited data with trusted service providers (for example hosting, email, or visa partners) who assist in delivering delegations, under confidentiality and processing terms. We may disclose information if required by a competent authority or to enforce our terms.

Your choices

You may ask to access, correct, or delete personal information we hold about you where applicable law allows. You can also opt out of non-essential marketing messages at any time. To exercise these rights, contact us using the same channels you use to reach ChinaChallo (for example WhatsApp or email shown on the site).

International transfers

Delegation services involve travel and suppliers in China and elsewhere. Where personal data is transferred across borders, we take reasonable steps to ensure appropriate safeguards in line with applicable regulations.

Updates

We may update this privacy policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes notice of the revised policy where permitted by law.

Contact

For privacy questions related to ChinaChallo, reach out through the contact options published on this website (including WhatsApp).